Welcome to StemBridgeLabs! These Terms & Conditions (“Terms”) govern your use of our website (https://stembridgelabs.com), services, and products. By accessing or using our site, you agree to comply with these Terms. Please read them carefully.

1. Overview

StemBridgeLabs provides project-based learning equipment and resources through our e-commerce platform. By using our website, purchasing products, or engaging with our services, you accept these Terms & Conditions. If you do not agree to these Terms, please do not use our website.

2. Use of Our Website

2.1 Eligibility:
You must be at least 18 years old or have parental consent to use our website or make purchases. By using our services, you confirm that you are legally capable of entering into binding agreements.

2.2 Account Registration:
To place an order or access certain features of our website, you may need to create an account. You agree to provide accurate and complete information during registration and to keep your account information up to date. You are responsible for maintaining the confidentiality of your login credentials and are accountable for all activities under your account.

2.3 Prohibited Conduct:
When using our website, you agree not to:

• Violate any applicable laws or regulations.
• Upload or transmit any harmful code, malware, or viruses.
• Attempt to gain unauthorized access to the website, servers, or related systems.
• Use the website for any unlawful or fraudulent purposes.
• Impersonate any person or misrepresent your identity.

We reserve the right to terminate your access to our website and services if we believe you are in breach of these Terms.

3. Products and Orders

3.1 Product Descriptions:
We strive to provide accurate descriptions and images of our products. However, we cannot guarantee that all information is error-free, and some variations may occur. If you believe the product you received does not match the description, please contact us for assistance.

3.2 Pricing:
All prices displayed on our website are in INR and are subject to change without notice. While we aim to ensure accurate pricing, errors may occur. In the event of a pricing error, we reserve the right to cancel or modify your order and notify you of any changes.

3.3 Orders:
By placing an order, you agree to provide accurate payment and shipping information. All orders are subject to acceptance and availability. We reserve the right to reject or cancel orders at our discretion, including for reasons such as product unavailability, inaccuracies in pricing or product descriptions, or suspected fraudulent activity.

3.4 Payment:
We accept major credit cards, debit cards, and other payment methods specified on our site. You authorize us to charge your selected payment method for the total amount of your purchase, including any applicable taxes and shipping fees.

4. Shipping and Delivery

4.1 Shipping:
We offer shipping to various locations as specified on our website. Shipping times and costs are calculated during the checkout process. Please note that delivery times are estimates and may vary due to factors beyond our control, such as customs delays, holidays, or logistical issues.

4.2 Delivery:
Once your order has been dispatched, you will receive a confirmation email with tracking information. StemBridgeLabs is not responsible for delays caused by the carrier or for any packages lost or damaged during transit. Please contact us for assistance in such cases.

5. Returns

5.1 Return Policy:
If you are not satisfied with your purchase, you may return the product within 7 days of receiving your order, provided that it is unused, in its original condition, and in its original packaging. Please contact our customer service team to initiate the return process.

5.2 Non-Returnable Items:
Certain items are non-returnable, including but not limited to:

• Customized products
• Digital goods (such as downloadable resources)
• Clearance or final sale items

6. Intellectual Property

All content on the StemBridgeLabs website, including text, images, graphics, logos, product descriptions, videos, and code, is the intellectual property of StemBridgeLabs and its licensors. You are granted a limited, non-exclusive, and revocable license to access and use our website for personal, non-commercial purposes only.

You agree not to:

• Copy, reproduce, distribute, or modify any content from our website without written permission.
• Use any of our intellectual property for commercial purposes without prior authorization.

7. Limitation of Liability

To the fullest extent permitted by law, StemBridgeLabs shall not be liable for any direct, indirect, incidental, or consequential damages arising out of or related to your use of our website, products, or services. This includes, but is not limited to:

• Loss of data, revenue, or profits.
• Damage to your computer system, devices, or any loss of data due to downloading materials from our site.
• Any third-party claims against you related to your use of our products or services.

Our total liability, whether in contract, tort, or otherwise, is limited to the amount you paid for the product or service in question.

8. Indemnification

You agree to indemnify, defend, and hold StemBridgeLabs harmless from and against any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of our website, breach of these Terms, or violation of any applicable laws or third-party rights.

9. Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be posted on this page, and the “Effective Date” will be updated. It is your responsibility to review these Terms periodically. Your continued use of the website after any changes constitutes your acceptance of the revised Terms.

10. Governing Law and Jurisdiction

These Terms & Conditions are governed by and construed in accordance with the laws of Kanpur. Any disputes arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the courts located in Kanpur.

11. Termination

We may terminate or suspend your access to our website or services at any time, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the site will immediately cease.

12. Contact Us

If you have any questions about these Terms & Conditions or need further assistance, please contact us:

Email: contact@stembridgelabs.com
Phone: +91-8552902424, +91-8707240507
Address: 117/O/195 Geeta Nagar, near Geeta Nagar Crossing, Kanpur.

Thank you for choosing StemBridgeLabs! We appreciate your trust and aim to provide you with high-quality, project-based learning equipment and an excellent customer experience.